Terms & conditions
The Performance Plate (TPP)
1. Program Commitment
By enrolling in The Performance Plate, you agree to a minimum commitment of 12 weeks. This ensures adequate time to see the benefits of the program and achieve your goals.
2. Payments and Refunds
-
All payments for The Performance Plate are final.
-
No refunds, credits, or cancellations are permitted for any reason, including but not limited to missed sessions, incomplete weeks, or early termination of the program.
3. Exceptional Circumstances
In exceptional circumstances, such as medical or personal emergencies, we may, at our sole discretion, allow a temporary pause in the program.
-
All requests must be submitted in writing and accompanied by supporting documentation where relevant.
-
Approval of any program pause is entirely at the discretion of Body & Movement Collective.
4. Program Access
-
Your customised meal plan and feedback will be accessible via our app for the duration of the 12-week program.
-
Access to the program and its resources will cease upon completion unless you choose to renew.
5. Non-Transferability
The Performance Plate is a personalised program tailored specifically to you. As such, enrolment is strictly non-transferable and cannot be assigned to another person.
6. Participant Responsibilities
-
You are responsible for adhering to the program guidelines, including meal plans and feedback provided.
-
It is your responsibility to notify us promptly of any changes to your health or circumstances that may affect your participation in the program.
7. Health Disclaimer
-
The Performance Plate is not a substitute for medical advice or treatment.
-
You should consult with a healthcare professional before making significant dietary or lifestyle changes, especially if you have pre-existing health conditions.
-
By participating in the program, you acknowledge that you do so at your own risk.
8. Intellectual Property
-
All materials provided in The Performance Plate, including meal plans, recipes, and feedback, are the intellectual property of Body & Movement Collective.
-
These materials are for your personal use only and may not be copied, shared, or distributed without explicit written permission.
9. Communication
-
All communication during the program, including weekly check-ins and feedback, will occur via the designated channels (e.g., app, email).
-
It is your responsibility to ensure timely responses and updates to maximise the program's effectiveness.
10. Privacy and Data Protection
-
Body & Movement Collective will collect and store your personal and health-related information solely for the purposes of providing the program.
-
Your data will be handled in accordance with the Privacy Act 1988 (Cth) and will not be shared with third parties without your consent.
11. Program Modifications
-
We reserve the right to update or modify program inclusions, pricing, or terms at any time. Any changes will be communicated to participants in advance.
12. Dispute Resolution
-
In the unlikely event of a dispute, we encourage participants to contact us directly to resolve the matter amicably.
-
If a resolution cannot be reached, disputes will be governed by and interpreted in accordance with the laws of New South Wales, Australia.
13. Acceptance of Terms
By enrolling in The Performance Plate, you acknowledge that you have read, understood, and agree to these terms and conditions.